Different roles, different questions, same numbers
The owner, the administrator, and the COO are usually looking at the same underlying data, but they need it answering three different questions. Here's what each of them actually gets from LawKPIs.
Is the firm actually making money
The question that shows up at 3am isn't whether the firm is busy. It's whether busy is turning into profit, and that's a harder number to get to than most practice management dashboards let on.
A daily answer, not a monthly one
Daily Pulse arrives every morning with the handful of things worth your attention that day, ranked by dollar impact, so you're not waiting for month-end to find out something went wrong three weeks ago.
Profitability that includes accounting, not just billing
A matter can look profitable in Clio and be losing money once QuickBooks is joined in. LawKPIs shows you the version that includes collections and cost, which is the version that actually matters.
Answers in your own words
With KPI-Connect, you can ask "which matters lost money last quarter" from inside Claude or ChatGPT and get an answer built from your own firm's data, no report to build first.
One source of truth, without building it by hand every month
You're usually the one exporting from two or three systems and stitching them into a spreadsheet everyone else treats as gospel. That job takes hours you don't have, and it's stale the moment it's finished.
Dashboards that are already built
Profitability, collections, WIP, utilization, and realization, live and current, without you assembling a single export or maintaining a single formula.
One number everyone agrees on
When partners each have their own spreadsheet, meetings turn into arguing about whose numbers are right before anyone discusses what to do about them. A shared source of truth ends that argument before it starts.
Read-only, nothing to maintain
LawKPIs reads from your systems, it doesn't write back to them. There's no reconciliation step, no second system of record to keep in sync with the first.
The operational levers, and how they compare to peer firms
Your job is to move the numbers, not just report them. That means you need utilization, realization, and collections broken down by group or office, and some sense of whether the current numbers are good or just familiar.
Utilization and realization, by group
Firm-wide averages hide which practice group or office actually has the problem. LawKPIs breaks both numbers down far enough to point at the lever worth pulling.
Benchmarking against peer firms
A number in isolation doesn't tell you whether to act on it. Knowing where similar firms land gives you the context to decide what's actually worth fixing first.
Early warning, not a postmortem
Focus ranks issues by dollar impact as they emerge, so a group drifting under margin shows up in weeks, not at the quarterly review where it's too late to course-correct cheaply.
See what your firm's Pulse would say tomorrow morning
Ungated, self-guided, about two minutes — or book time and we'll walk through it live with your numbers.